collaboration mit webex: einfach. schnell. sicher
TRANSCRIPT
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Rouven Ashauer
Solution Manager Collaboration
Business Development
Collaboration mit Webex: Einfach. Schnell. Sicher.
Dietzenbach, 23. Oktober 2019
Live Webcast
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Cisco Webex
Cisco & Microsoft
Cisco Webex Hybrid Services
Cisco Webex Security & Compliance
Cisco Cognitive Collaboration
Cisco Collaboration Devices
Cisco Collaboration Flex Plan
Fragen
Agenda
50 min
10 min
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Transforming the ways teams work
Cisco Webex
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Neue Arbeitsplatzmodelle erfordern neue Formen der Zusammenarbeit
„Arbeit ist was man tut, nicht wo man sich aufhält“
Cisco Webex
Jederzeit, Überall,Jedes Gerät
Schnelles Erzeugen, Finden und Teilen von Informationen
Immer in Kontakt mit Kollegen, Teams und
Kunden bleiben
“get things done!“
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"Agilität spielt eine zentrale
Rolle in der Organisation der
Zukunft, da Unternehmen
darum ringen, strukturelle
Hierarchien durch Netzwerke
von handlungsfähigen Teams
zu ersetzen."
Source: Deloitte
A
B
DC E
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Cisco Collaboration Suite
Cisco Webex
CallingTeam CollaborationMeeting
ehemals
Cloud first, not cloud only
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Cisco Cloud Collaboration Strategie
Cisco Webex
One
Brand name
One
Cloud platform
One
Core experience
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Eine Lösung – Flexibilität für den Kunden in der Wahl des Workflows
Cisco Webex
Web-Konferenzen ohne KompromisseWeltweit führend
und bei unzähligen Kunden bereits im Einsatz
Meetings als Teil eineskontinuierliche Workflow des Teams
Ein neuer evolutionärer Ansatz, um die Zusammenarbeit in Teams zu unterstützen
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Einfache und sichere Meetings aus der Cloud
Cisco Webex Meetings
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Cisco ist führend im Gartner Magic Quadrant für Meeting-Lösungen im August 2018
Cisco Webex Meetings
Die Anbieter im Leader-Quadranten haben im
Vergleich zu ihren Wettbewerbern einen signifikanten
Marktanteil erreicht und gleichzeitig die Fähigkeit
bewiesen, auf die Bedürfnisse der Kunden
einzugehen. Leader verfügen über robuste,
skalierbare Produkte mit einer breiten Palette von
Funktionen, einer großen installierten Basis, einer
akzeptablen finanziellen Performance und einer guten
Distribution. Leader machen sich heute gut und sind
für die Zukunft gerüstet.
Cisco positioniert sich am besten in den Bereichen “ability to execute” und “completeness of vision”
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Grenzenlose Kommunikation dank der qualitativ hochwertigen Video-Integration
Cisco Webex Meetings
Individuelle Anpassungsmöglichkeiten des Video- und Content-Layouts
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Umfassende und intuitive Bedienung Ihres Meetings
Cisco Webex Meetings
• Einwahldaten
• Mikrofon Stummschaltung
• Video Stummschaltung
• Bildschirm-freigabe
• Anzeige der Teilnehmer
• Chat
• Beenden der Sitzung
• Steuerungs-übernahme
• Einstellen des Video-Layouts
• Verschieben der Anzeige auf dem Desktop
• Aufzeichnung der Sitzung
• Einladen weiterer Teilnehmer
• Sperren des Meetings
• Einladen und Erinnern
• …
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Cisco Webex Meetings über Microsoft Outlook, Exchange oder Teams planen
Cisco Webex Meetings
Alle Meetinginformationen werden
der Mail hinzugefügt.
Einfache Planung und Ausführung
von Webex Meetings aus
Microsoft Teams heraus
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Geräteunabhängige und grenzenlose Kommunikation
Cisco Webex Meetings
Teilnahme von
jedem Endgerät
3rd Party SIP
Webex Board
Webex Room
Webex Desktop
Client
Webex Mobile
Client
PSTN
Skype for Business
Webex Web
Client
Cisco Telepresence
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Weitere Cisco Webex Services
Cisco Webex Meetings
Webex Events Inszenierung von fesselnden, großen Online-Events für ein globales
Publikum (bis zu 3.000 Teilnehmer)
Webex Trainings Bereitstellung von hochinteraktiven und effektiven Online-Schulungen
und E-Learning (bis zu 1.000 Teilnehmer)
Webex SupportBieten Sie einen effizienten, personalisierten Kundenservice und IT-Support
in Echtzeit
Webex Webcasting Managed Service für große Online-Veranstaltungen (100.000+ Teilnehmer)
Webex Events, Trainings und Support sind Teil der Collaboration Flex EA/AU Subscription
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Produktiver im Team Arbeiten
Cisco Webex Teams
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Unterstützung virtualisierter Arbeitsumgebung mit maximaler Interoperabilität
Cisco Webex
Team ToolsMeetings
Meeting
Message
White Board
File Share
Endpoint Registration
Calling
Webex Mobile-,Web- & Desktop Clients PSTNWebex Board Webex Devices 3rd Party Devices SfB
Microsoft Integrations
Einfache Teilnahme von jedem Gerät und von jedem Ort
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Leistungsfähige Plattform: Umfassend und offene Schnittstellen
Cisco Webex Teams
Calling – Meetings – Teams –
Devices – Contact Center
Cisco WebexMicrosoft
Slack
Salesforce
Jira
+ 24,000 more
Open platform
Enterprise-grade security
Edge services
On-prem, hybrid & cloud
Existing services
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Steigerung der Produktivität der Teams - vor und nach dem Meeting
Cisco Webex Teams
Verbinden mit Kollege, Partnern und
Kunden – aber unter Ihrer Kontrolle
Nutzung Ihres Invests in
Besprechungsräume
Jederzeit einfacher Zugriff auf
Nachrichten und Inhalte
Diskussionen und Dateiaustausch
vor, während und nach Meetings
Messaging, Content und
interaktives Whiteboarding
Geplante oder ad-hoc
Meetings
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Wir tragen oft nur zu einem Teil eines Workflows bei
Cisco Webex Teams
Projekt
Schwierig, zur richtigen Zeit mit anderen zusammenzuarbeiten
Individuelle Beiträge
Meeting Meeting Meeting Meeting
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Cisco hilft, den gesamten Workflow zu beschleunigen
Cisco Webex Teams
In Meetings und darüber hinaus
Projekt
Beitrag zum gesamten Projekt hinweg
Meeting Meeting Meeting Meeting
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Team Collaboration
Cisco Webex Teams
Webex Teams hält Ihre Mitarbeiter jederzeit
und überall auf dem Laufenden.
Es vereint Messaging, File-Sharing,
Meetings, Whiteboarding, Anrufe und andere
Tools, mit denen Sie Teamergebnisse
beschleunigen können.
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Link your on-premises deployment with Cisco Webex
Cisco Webex Hybrid Services
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Protecting your investment: Webex Hybrid Services
Webex Hybrid Services
Existing services
Extending value by connecting on-premises and cloud services
Hybrid Call Service
Hybrid Calendar Service
Hybrid Directory Connector
Webex Video Mesh
Hybrid Message Connector
Hybrid Data Security
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Cisco Webex Hybrid Services securely link your on-premises deployment with Cisco Webex
Webex Hybrid Services
Cisco Collaboration Cloud
Directory Calendar Video Mesh HDS
Microsoft ADExchange /Office 365
Hybrid Media
Hybrid Data Security
Call Message
Cisco JabberCisco UCM
• User Sync • OBTP• Easy Planning• Out of Office
• On-Premises Calling
• Video Devices
• Message interconnect
• Bandwidth optimization
• Secure Messaging & File Sharing
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Build bridges not Islands
+
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Build Bridges, not islands
Cisco Webex Teams Interoperability with Microsoft
Compatibility
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Cisco Brings the Power of Collaboration to Individual Productivity Tools
Cisco Webex Teams Interoperability with Microsoft
Cisco Collaboration
Video
Devices
Video
Meetings
Microsoft Productivity
File
Storage
Email &
Calendar
Office
Productivity
Cloud/Prem
Voice
Collaboration Solutions Must Work Together or Productivity Fails
Devices
Team
Collaboration
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How to Maximize Microsoft and Cisco Investments
Cisco Webex Teams Interoperability with Microsoft
Directory, Email, Calendar Productivity Collaboration
Unique User Administration
• Sync MS/Azure AD users to
Webex Identity
Easy Join & Planning
Microsoft Calendar integration for
• simple join user experience
from any device
• simple scheduling using
keywords (@webex, @meet)
• Sync Out-of-Office Reply from
Outlook to Webex Teams
Schedule Meetings
• from Microsoft Outlook
Up- & Download, view and co-
edit documents
from SharePoint Online and
OneDrive to Webex Teams’
spaces
Webex Teams
Messaging
Add-in for
Office 365
O365 WebApps
on Webex Board
Join Webex Meetings
from Skype for Business
providing best video quality
Easily Schedule Webex
Meetings from Microsoft
Teams
Cisco Integrations
Cisco Webex Room Kit Mini
USB Passthrough Improves other
Cloud Collaboration Services
Best View Video, Beam Forming, Mics,
Premium Speakers, Webex Room Device
USB
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Compliance and security, built in
Cisco Webex Security & Compliance
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Is Cloud less secure than on-premises?
Webex Teams Security and Compliance
Source: Gartner Highlights the Top 10 Cloud Myths
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360 degree approach to security and compliance
Webex Teams Security and Compliance
Webex Teams takes a holistic, E2E approach to securing content, applications, and devices natively to ensure
your data is safe and secure, regardless of where your people are working or who they are working with.
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Micro-Service Architecture
Webex Teams Security and Compliance
Each Service can be developed and
deployed independently.
Easier scalability of development
("Infinite" scaling for a global application)
Each micro service is
relatively small.
Improved error detection, e.g. a memory leak
in a service only affects this particular service.
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Webex Cloud Security - Realms of Separation
Webex Teams Security and Compliance
Only Identity Services holding real user Identity.
All the other components only use 128-bit
Universally Unique Identifier (UUID), no real
identity information transits, or is stored
elsewhere in the cloud.
Compliance Service
Data Center C
Identity Service
Data Center A
Content Server
Data Center D
Key Mgmt Service
Data Center B
Media Service
Data Center E
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Focus on the importance of secure external collaboration to your customer’s business
Webex Teams Security and Compliance 1/2
Securing User Access
Single sign-on with
customer’s choice of
identity provider
Standard OAuth 2.0-based
authorization
Multi Factor Authentication
Anonymized User
Identities (UUID)
Accurate on-boarding and
off-boarding with MS AD
Connector
Securing Content
Encryption of data at rest
and in transit
TRUE End-to-end
encryption for messages,
files, and whiteboards over
secure TLS 1.2 connections
Separate encryption key for
each Webex Teams space
keeps data safe even in the
event of a breach
Encrypted data in search
index (cloud content not
decrypted)
For extra security,
customers can manage
Teams space encryption
keys on premises (HDS)
Data Loss Prevention
Enforce policies through
industry-leading
CASB/DLP providers
(Cisco & 3rd Party)
Track (unwanted) users
added to spaces
Track messages and files
posted in spaces
Avoid accidental or deliberate
sharing of sensitive
information
Keep information safe, as
people work with others
outside their company
Protect Against Malware
Malware detection with
Webex Teams Extended
Security Pack
Check and block files with
viruses, worms, trojans,
ransomware, spyware etc.
Configurable Link Preview
support
Safe Browsing checks for
link previews
Configurable GIF support:
PG rated GIFs only
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Focus on the importance of secure external collaboration to your customer’s business
Webex Teams Security and Compliance 2/2
Secure Webex Teams
Apps and Devices
Encryption of data at rest
(desktop, mobile)
Enterprise HTTP Proxy
support:
• User/Device
Authentication
• TLS Inspection
(whilst maintaining E2E
encryption of content)
MDM features native to
Control Hub:
• Enforce device PIN lock
• File upload/download
controls
• Device Logout
• Mobile Device data wipe
Legal and regulatory
compliance
Search data using the
eDiscovery search and
extraction tool
Define your enterprise
retention policy
Override retention policy with
Legal Hold
EU Data Centers
Support for required cloud
security compliance
certifications & regulations
Compliance Certifications
& Regulations:
Data center compliance
• ISO 27001/ISO 27017
• ISO 27018
• ISO 9001
• SOC 2 Type 2 & Type 3
• Cloud Computing
Compliance Controls
Catalog (C5)
Data privacy
• HIPAA
• GDPR
Cross-border controls
• E.U.-U.S. privacy shield
• Swiss-U.S. privacy shield
• APEC cross-border
privacy rules
Empower IT
Enable/Disable the preview of
shared web links
Reduce the risk of accidental
sharing of confidential files with
fileshare controls and the ability
to block external communication
Secure your infrastructure by
blocking access to consumer
accounts while employees are
on the corporate network
Log activity with admin audit
logs
Detailed Analytics for Meetings,
Messaging and Calling
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Owning the keys – Hybrid Data Security
Webex Teams Security and Compliance
Webex Teams User
Customer
Premises
Compliance
Server
Index
Server
Key
Management
Server
Creates and
manages
keys
Builds and
queries
search
indexes
eDiscovery
DLP
Content
Server
Stores and
encrypts
contentSecure Search
Encrypted Content
TLS1.2
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Additional Resources
Webex Teams Security and Compliance
• Webex Teams Privacy Data sheet
• Webex Teams Tech Ops and Security – Frequently Asked Questions (FAQs)
• Cisco Webex Teams Security White Paper
• Video: Cisco Webex Teams security: Keeping your information safe
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The NEW X factor…
Cognitive Collaboration
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AI enhances complex teamwork
Cognitive Collaboration
Cisco AI Survey 2017
More time for high value tasks
More creativity
More satisfaction from work
Stronger team commitment
AI will deliver:
51%
35%
30%
27%
Over 60% of respondents thought their teams would be more
productive with a virtual assistant:
coordinating
schedules
simplifying
meeting
attendancenote taking
Strategic
Meeting
Information
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Defining cognitive collaboration
Cognitive Collaboration
Multi-modal
Bots & Assistants
Collaboration Assistants
Care Assistants
Computer
Vision
Face, Gesture
and Object
Recognition
Audio & Speech
Technologies
Noise Detection
Speech Integration
Relationship
Intelligence
People Profiles
Company Information
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Faster, friction-free experiences for everyone
Cognitive Collaboration
BEFORE AFTER
DURING
“Ok Webex, join the meeting”
Dog
Tapping
Siren
Voice
Webex AssistantProximity PairingPeople Insights TranscriptionRecording &
Diagnostics
In-Room Analytics
Webex
Assistant
Facial Detection &
Face Recorgnition
People
Insights
Noise
Detection
Intelligent Framing &
Speaker Tracking
schedule our next meeting
start Meeting recording
Ask NOC to create ServiceNow Ticket
Say OK Webex …
JohnAliciaAndre
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Extend the video experience
Cisco Collaboration Devices
44
Cisco Collaboration Devices
Webex Board 70Webex Board 55
Webex Room Kit Webex Room Kit Plus
Quad Cam
Webex Room Kit Mini Webex Room Kit Plus/Pro
Precision 60
Webex Share
Webex Room Kit Pro
Quad Cam
Kleine Räume
Co
-Cre
ate
Mittlere Räume Große Räume
Co
mm
un
ica
teS
hare
Desktop/Huddle
Webex Room 55 Single Webex Room 70 Single G2 Webex Room 70 Dual G2Webex DX80 Webex Room 55 Dual
Webex Board 85
https://projectworkplace.cisco.com
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Webex Board: the all-in-one collaboration solution
Cisco Collaboration Devices
Share content wirelessly
Whiteboard & Annotation
HD Video-conference
46
Innovative Feature Set
Cisco Collaboration Devices
Webex meetings Annotation
Companion modeCloud & on-premisesDigital signage Wired touch redirect
Web appsIdeation 2.0
Integrated Innovative Smart Open Adaptable
Office365 Trello
47
Cisco Collaboration Devices: QuadCam
1x Linse für Überblick, 83 Grad Weitwinkel (HFOV) 3x Tele-Linsen für Speaker Tracking, 50 Grad (HFOV)
6x Zoom erlaubt immer noch 1080p
5K Ultra HD
4K Ultra HD
Full HD
SD
Kam
era
Conte
nt/
Dis
pla
y
Str
ea
m
48
Cisco Collaboration Devices
Automatische Erkennung der Teilnehmer im Raum Automatische Auswahl des besten Ausschnitts
Automatische Erkennung des Sprechers Automatische Auswahl des besten Ausschnitts
Best Overview
Speaker
Tracking
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Cisco Proximity - detect and connect to your video device for wireless sharing and device control
Cisco Collaboration Devices
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Flexible Collaboration Subscription Plan
Cisco Collaboration Flex Plan
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The needs of today’s buyer
Collaboration Flex Plan
Review
and
renew
Deliver new
services quickly
Manage spend
and protect
investment
Plan for the future
How do I deliver
the right services
to each team?
Can I extend
services to meet
future needs?
Flexibility
How do I reduce
up front costs?
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Our Differentiation – Meaningful Experiences for Every User in Every Space
Collaboration Flex Plan
Cisco
Collaboration
Flex Plan
Cisco
Devices
53
Cisco Webex
Collaboration Flex Plan
CloudHybridPremises
One Collaboration Subscription Plan:
many flexible ways to mix & deploy with paths to the cloud
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Flexible Collaboration Licensing
Collaboration Flex Plan
Flexible deployment and purchasing to meet your business needs
Meetings
Enterprise AgreementFor all knowledge Workers
Active UserPay for what you use meetings
Named UserGet started and grow on your
own pace
Calling
Concurrent Agent
Contact Center
Named UserGet started and grow on your
own pace
Enterprise AgreementFor all knowledge Workers
+ +
Messaging: Webex Teams included with meetings and/or calling, for team collaboration
55
Flexible Collaboration Licensing
Collaboration Flex Plan
Flexible deployment and purchasing to meet your business needs
Meetings
Enterprise AgreementFor all knowledge Workers
Active UserPay for what you use meetings
Named UserGet started and grow on your
own pace
Calling
Concurrent Agent
Contact Center
Named UserGet started and grow on your
own pace
Enterprise AgreementFor all knowledge Workers
Messaging: Webex Teams included with meetings and/or calling, for team collaboration
+ +
Minimum: 250 Knowledge Worker20% Growth included
Minimum• 250 knowledge worker,• 20% organic growth
included
Minimum• 250 knowledge worker,• 40 or 15% active users
in year one
Included (extract)
• Room registration • Webex Suite• Pro Pack• Unlimited Cloud
Recording
No MinimumIncluded (extract)• 1.000 user
Meetings• Dial-in via
• VoIP• SIP• Skype for
Business• PSTN (45
countries)
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Fragen
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Vielen Dank für Ihre Aufmerksamkeit!
Thank you very much for your attention!
Rouven Ashauer
Solution Manager Collaboration
Email: [email protected]
Video: [email protected]
Tel.: +49 6074 858-225